Vertiv / KVM systems

CLRA19KMM Equipment information & support

The Vertiv CLRA19KMM is a rugged 1U dual-rail rackmount LCD console drawer designed for mission-critical enterprise racks and industrial control rooms. Featuring a brilliant 19-inch LED-backlit LCD, full tactile keyboard, and precision touchpad, its dual-rail structure allows the screen to stay upright while the keyboard drawer is tucked away.

Equipment information

Brand
Vertiv
Equipment model
CLRA19KMM
Equipment type
KVM systems
Controller / software version
Confirm against the installed equipment
View full product specifications
Vertiv CLRA19KMM 19-Inch Ultra-Slim Rackmount LCD KVM Console (1U Dual-Rail Clamshell Drawer with Touchpad) - Rear Backplane & Terminals View

Information below comes from the current product catalogue. Confirm the controller, software version and configuration of the installed equipment separately.

Chassis Form Factor & Slide Rails
1U Height / Heavy-Duty Dual-Rail Design
Video Input Interfaces
VGA (D-Sub 15) & DVI/HDMI Adapter Support
Keyboard & Touchpad Module
Full-Function 104-Key Tactile Keyboard with Numpad
Power Consumption & Auto Sleep
Max Power < 25W, Auto Power-Off upon Lid Closure
Rack Mounting Depth Compatibility
500mm - 1000mm Adjustable Tool-less Rail Kits
LCD Screen Size & Aspect Ratio
19-Inch Rackmount

Alarms & troubleshooting

AC_IN_FAIL / Utility Grid Failure
Input Amber LED flashing, Master Alarm Red solid
Utility power outage, AC voltage outside tolerance (<85Vac or >300Vac), or tripped circuit breaker
1. Measure incoming AC line voltage to verify it has normalized; 2. Confirm that the input breaker on the distribution panel is closed; 3. Once AC grid recovers, the module soft-starts automatically to resume DC output.
DC_OV_LOCKOUT / DC Overvoltage Shutdown
Fault Red LED solid, module completely shut down
Internal voltage feedback loop failure, lightning surge ingress, or severe current-sharing imbalance
1. Probe DC bus voltage with a digital multimeter to rule out external spikes; 2. Open the input breaker, extract the module, wait 30s for capacitor discharge, and reinsert; 3. If overvoltage persists upon power-up, replace the internal control board.
FAN_FAIL_OTP / Fan Failure & Over-Temperature
Temp Amber LED solid, output power derated proportionally
HVAC failure in server room, clogged air intake filters, or seized ball-bearing cooling fan
1. Clean dust accumulation from front-panel intake grilles to ensure unrestricted airflow; 2. Confirm equipment room ambient temperature is maintained under 25°C; 3. Inspect fan rotor for mechanical obstruction; hot-swap replacement fan if seized.

Access Complete Maintenance & Full Alarm Troubleshooting Manual

This page lists high-frequency critical alarm codes commonly encountered in field maintenance. Comprehensive manufacturer troubleshooting matrices, board-level repair guides, detailed electrical schematics, and firmware commissioning manuals are delivered alongside equipment upon formal project procurement, accompanied by dedicated FAE technical support.

Share on-site information

  1. 01

    Identify the exact model

    Record the nameplate, system model and controller or module model.

  2. 02

    Keep the alarm details

    Record the full alarm text, indicator colour, timing and whether it persists.

  3. 03

    Describe recent changes

    Note recent replacements, software updates or configuration changes.

Record information visible in the existing interface. Electrical measurements, disassembly and replacement should follow the applicable manufacturer's manual and be performed by qualified personnel.

Your model and these details will be added to the enquiry form for you to review before sending.

Related technical articles

Browse the technical guides or send a question about this model.

View all articles

Need a replacement module or supporting equipment?

Confirm the full model, system configuration and compatibility requirements before enquiring about suitable products.

Ask about suitable products

Have a model and an on-site issue?

Share the exact model, alarm text and observed symptoms to help identify relevant information and compatibility requirements.

Request technical support