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Vertiv / KVM systems

Avocent HMX6200T Equipment information & support

The Vertiv Avocent HMX6200T is a flagship 4K IP matrix KVM transmitter delivering dual DisplayPort 4K@60Hz uncompressed video encoding, high-speed transparent USB, and digital audio over dual 10G SFP+ optical uplinks for ultra-high-resolution command centers.

Equipment information

Brand
Vertiv
Equipment model
Avocent HMX6200T
Equipment type
KVM systems
Controller / software version
Confirm against the installed equipment
View full product specifications
Vertiv Avocent HMX6200T 4K IP Matrix KVM Transmitter (Dual DP Dual SFP+ High-Performance) - Official Front View

Information below comes from the current product catalogue. Confirm the controller, software version and configuration of the installed equipment separately.

Video Input Interfaces
Dual DisplayPort (DP 1.2 Digital Inputs)
Maximum Display Resolution
Dual 4K UHD (3840x2160 @ 60Hz)
High-Speed Network Uplinks
Dual 10G SFP+ Optical Cages (Redundant)
Host USB Interface
High-Speed USB Type-B Host Interface
Digital Audio Channels
3.5mm Analog Audio I/O + DP Embedded Audio
Chassis Construction
Industrial Anodized Aluminum Enclosure

Alarms & troubleshooting

SFP_OPTICAL_LINK_DOWN
Rear SFP LED unlit, system hitless failover to secondary RJ45 copper link
Fiber patch cord kinked/broken, SFP transceiver failure, or switch port down
1. Confirm console display remains live via redundant copper fallback link;\n2. Measure optical power with a power meter (target range -3 to -12 dBm);\n3. Clean optical fiber ferrules and inspect patch cord bend radius;\n4. Replace SFP transceiver with authentic industrial optics and verify link.
DVI_EDID_HANDSHAKE_FAIL
Front DVI LED flashing, monitor black or displays out-of-range
Monitor EDID handshake lost, DVI cable pins bent, or unsupported resolution
1. Tighten DVI cable thumbscrews and inspect pins for damage;\n2. Execute 'Read & Clone Monitor EDID' function in HMX Manager console;\n3. Lock host graphics card output to native 1920x1200@60Hz resolution;\n4. Reseat DVI cable to trigger fresh digital hardware handshake.
USB_OVERCURRENT_PROTECT
USB status LED solid Amber, console keyboard/mouse unresponsive
Connected USB peripheral exceeds 500mA rating, or USB cable short-circuit
1. Unplug non-standard high-draw USB peripherals (e.g. external spinning HDDs);\n2. Retain standard keyboard and mouse to verify USB LED turns Green;\n3. Route heavy-load USB devices through an externally powered USB Hub;\n4. Power-cycle the receiver unit DC power to reset the USB host controller.

Access Complete Maintenance & Full Alarm Troubleshooting Manual

This page lists high-frequency critical alarm codes commonly encountered in field maintenance. Comprehensive manufacturer troubleshooting matrices, board-level repair guides, detailed electrical schematics, and firmware commissioning manuals are delivered alongside equipment upon formal project procurement, accompanied by dedicated FAE technical support.

Contact Account Manager for Full Manual

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